What if I need to cancel because of an emergency or unavoidable circumstance?
Depending on the type of reservation you made, you may be entitled for a full refund if you cannot attend your activity. Have a look at your confirmation email to understand the type of reservation you made, and how to file a case for a refund.
If you are unable to attend the Booking due to any of the covered reasons and have the required evidence, you may be entitled for a full refund. Please consult our refundable terms and conditions for more details.
Non refundable bookings
Non refundable bookings are final and may not be refunded in any case.